Purchasing or leasing new copier equipment for your office is a fun experience. Modern photocopiers have many features to handle complex printing and copying requirements. In addition to increasing your team’s productivity, the right equipment can replace several other pieces of office equipment with just one unit.

Your dealer will approach you with a copier maintenance agreement once you’ve decided to purchase a copier for your office. Although the document is a requirement for all upcoming purposes, it is critical to comprehend its most essential elements and how they benefit you.

Let’s begin at the beginning before moving on.

What Is A Service And Maintenance Contract?

For the copier or printer you intend to lease; you can purchase a service & maintenance agreement as an extra layer of protection. It resembles an insurance policy for copiers in some ways. For example, you can contact a qualified service team if your machine breaks down. But things improve! Not only should you get good service, but you should also regularly replace your consumables, like a toner. It’s intended to be a simple contract that lets you concentrate on running your business rather than worrying about the upkeep of your brand-new printer or copier.

What Is The Benefit?

The main benefit is that choosing a service & maintenance contract places most of the burden of machine maintenance on your provider. On the other hand, when a maintenance agreement does not cover your machine, problems like persistent paper jams are frequently just accepted as a cost of doing business.

What Else Do I Need To Know About Maintenance Contracts For Copiers?

Separate your lease from your maintenance agreement. Although most leases are for 60 months, your company will change during these five years. Either you’ll produce more prints each month or fewer. You cannot alter the number of copies provided if specified in your lease agreement. Additionally, if your lease covers maintenance, the total payment will rise by 10% annually.

What Typical Maintenance Agreements Have Hidden Costs?

A maintenance Agreement contains several buried costs that should be discussed before signing.

  • Ten percent to fifteen percent yearly growth
  • They may impose a trip fee for each service call.
  • Shipping costs – When you need more toner, it will be shipped to you. It needs to be mentioned. It is typical for businesses to charge shipping costs.

What Qualifies A Maintenance Company For A Copier?

You can only get your copier serviced or repaired by the business supporting your particular brand. Depending on the company that creates the brand, printing techniques and components vary greatly. For instance, if you purchased or leased a specific copier from a business, you need to contact an authorized dealer to service or repair the item. Unfortunately, dealers are hesitant to provide maintenance for goods they don’t rent or sell.

Make sure to look into the following details when searching for a maintenance company, including:

  • Technicians experience
  • The average speed of response. Some businesses may need a few hours, while others might need a few days.
  • How long does it typically take the technicians to identify and resolve a problem?

Never forget to compare prices from various service providers before selecting the one that best suits your requirements and budget.

We strongly advise you to purchase a copier maintenance agreement along with a new copier if you intend to do so. Maintenance contracts assist in paying for costly repairs and problems that could arise during a breakdown. You can rest easy knowing that you are well-prepared for any unforeseen repair or maintenance needs if you have a service agreement for your copier. However, in the event of a breakdown, you must pick up the phone and dial your provider.

Get Your Business A Flexible Copier Maintenance Service

Regardless of your industry, a reliable copier or printer maintenance agreement gives you the confidence to manage a successful business. In addition, you can hire a dedicated specialist to handle your repair and maintenance needs when you sign a service and maintenance contract.

Do not hesitate to contact us to learn more about your service and maintenance agreements.